UPS GROUND SHIPPING

TRANSIT TIMES

*Due to COVID-19, there may be delays in shipping that are out of our control. Please allow an additional 1-2 days on all shipping estimates, to provide us time to prepare your package. Most orders are sent out 24-48 hours after you’ve placed it, depending on the time you placed your order. Orders placed before 4pm are usually shipped out same day, any orders placed after 5pm will typically be shipped the following day. All orders placed on a Saturday, Sunday, or Monday will be shipped out the following Tuesday, due to current store hours and local UPS hours. Always check your tracking information for the most up to date information regarding the progress of your shipment. *We cannot ship tobacco products to Utah or South Dakota.

*Subject to the Tariff/Terms and Conditions of Service, UPS guarantees on-schedule delivery of packages, shipped via UPS's services, that are listed as guaranteed, or will refund your transportation charges. Guaranteed Service is not available in all areas and does not apply to shipments containing a package with an Additional Handling or Large Package surcharge. Scheduled business days and delivery schedules are revised occasionally due to changes in distribution and volume, especially during holiday periods. Service to some remote areas also may require additional delivery days. For current delivery schedules, service availability and information, and a description of the UPS service Guarantee, see the UPS Rate and Service Guide. The most up-to-date transit time details will be available at ups.com/ctc at the time of shipping. Certain commodities and high value shipments may require additional transit time for customs clearance.